About Samurai Business Group &
Quality Customer Solutions & Sales
Quality Customer Solutions & Sales (QCSS) recently acquired Samurai Business Group.
Combining the strengths of QCSS and Samurai will further enable QCSS to partner with clients, helping them navigate continuous change in today's market. Change brings impact and opportunity. With the addition of the Samurai’s legendary sales training and consulting services, QCSS is better equipped with front-office services that drive growth.
While the Samurai brand will be retired, we are thrilled to let you know that Samurai’s flagship sales training offer, Sales Mastery, will become an integral part of QCSS's offerings.
The focus of Sales Mastery will remain the same; to work with you and your teams to develop the sales competencies required to help your clients make buying decisions using our Buying Decision Model™. Our approach to sales training is client centric, emphasizing trust and service as the keys to a mutually beneficial client relationship.
We invite you to visit the QCSS website to discover the full range of front-office services from Quality Customer Service & Solutions.